If you are having trouble viewing or accessing areas of our website, please review the information below. If you continue to have a problem, please use our contact form to let us know of your problem.

Navigation Menus

There are three navigation menus that you will find throughout the site:

  1. Regional navigation
  2. Main navigation
  3. Section Navigation
    Of these, the latter two are the ones you will use most.

Regional Navigation

This navigation menu helps visitors find the information that relates directly to the four regions of the UK.

Main Navigation

This is the horizontal navigation that sits at the top of the page. This can be used to jump to the section of the website you wish to visit. To help you navigate each section, you will find a separate navigation to the left of the page.

Section Navigation

The section navigation can be found at the left of the page. For the majority of the pages this is true, except on the Home Page and the handful of pages that do not require further navigation.


Other Navigation Tools


A breadcrumb is provided to help users understand where they are in the web site and also be able to trace their steps back.

Site Map and A to Z

We have included a site map to help you access all our pages through a comprehensive A-Z facility. The A-Z includes all our web pages laid out in an easy to follow alphabetical list.

Skipping the Navigation

For those visitors who may benefit, we have provided a ‘skip to content' link at the top of each page. Please use this to skip the navigation menus on the page and jump straight to the page content.


Browser compatibility

This site has been designed to display in the following browsers under the stated operating systems:


  • Internet Explorer 8+
  • Firefox 6+
  • Safari
  • Opera
  • Chrome

Apple Mac:

  • Safari
  • Firefox


Usability of this Site

The Higher Education Academy website offers the following usability and accessibility features to help our visitors:

Return to the home page

To return to the homepage of the website, please click on the Higher Education Academy logo in the top left of the page.

Increasing the text size

The majority of this website has been designed to be legible at larger font sizes.

Modern browsers allow you to change the size of the text should you want to. To do this, hold down the Control Button and press + or - to increase or decrease text size respectively. For browsers where this does not work, please refer to the browser's help documentation.

Portable Document Format (PDF)

To be able to view PDF documents you will need to install the Adobe Acrobat Reader software


Further reading

Take a visit to the BBC's My Web My Way site to find out other accessibility options available to you.


Sending us Feedback

If you would like to draw our attention to any issues you are experiencing or any improvements you would like to see, please use our feedback form to contact us.