What is the student digital experience tracker?

More than 22,000 students and learners from 74 UK organisations, and more than 5,000 students from 10 international universities have contributed to the 2017 student digital experience tracker, making it by far the largest and most detailed survey of its kind. It is:

A tried and tested student survey, made up of:

• Closed questions that can be benchmarked
• Open questions giving information for local analysis
• The opportunity to add or customise further questions

A student engagement process, governed by Jisc guidance; to:

• Engage students in planning and communicating the project
• Encourage students to complete the survey
• Engage students in other conversations about their digital experience
• Work in partnership with students to respond to the findings

A Community of Practice around the tracker process and findings

What are the benefits to institutions for using the student digital experience tracker?

• Inform institutions about the student digital experience
• Gather evidence to support specific actions (e.g. in respect of the curriculum, student digital support, and/or digital infrastructure)
• Demonstrate that you are engaging with students and responding to their feedback
• Evaluate yourselves – against other institutions (benchmark), or over time (monitor), or in relation to your aims for a specific initiative/strategy/project etc
• Gain intrinsic value from the project process (e.g. student engagement, other stakeholder engagement, benefits of working with Jisc/other institutions).

What areas do the 2017-18 questions cover?

The 2017-18 question set covers the following areas:

• You and your digital platforms
• Digital at your institution
• Digital on your course
• Attitude to digital learning

The full question set is available here.

What do organisations outside of the UK receive?

If you sign up to participate in the 2017-18 Tracker, you will receive:

• Use of the HE survey and online survey
• Access to a BOS licence to run the student digital experience tracker until 31 July 2018. The licence can also be used to run the HEA Surveys
• Access to all the guidance and support available to UK participants
• Allocation to a benchmarking group
• Your lead contact (and others on request) added to a mailing list for discussion of the tracker.
• Translation of the survey questions into selected languages
• (In return) Jisc will ask for feedback about your experience

Use of the tracker in BOS will be charged for after July 2018: signing up to run the tracker this year does not commit you to taking part again