Abstract - HEA Surveys Conference 2017
The Academic Writing Service (AWS) employs a data log/dashboard that records key information from all service users at CU Coventry (CUC), along with their feedback. The purpose of this record is to build a picture of the types of students that use the service and the issues they experience when studying and formulate solutions to these. From collecting this data, the AWS has been able to positively contribute to the enhancement of the academic landscape at CUC.
The aim of this session is to illustrate how the data captured by the AWS has supported student needs and maximised inclusivity.
The objectives of the session are to explain the rationale for the data categories utilised, demonstrate how the AWS has supported student needs across CUC and discuss how the results from survey data have evidenced the contribution made to student progression.