Consultancy services solutions for <strong>student success</strong>

Consultancy services solutions for student success

Best Practice Frameworks
Tailored Audits
Student Surveys
Training and Development

There are a lot of critical priorities right now in higher education – each has an impact on student success and therefore the success and reputation of an institution. From student retention and attainment, transforming assessment, responding to league tables and survey results to embedding employability, the Higher Education Academy has the experience, knowledge and expertise to support you in addressing your strategic issues.

Higher Education Academy consultancy will support you in enhancing student success with products and services that can be shaped and tailored to your institutional needs and circumstances:

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NEW HEA Consultancy Brochure

Our consultancy support, extending across all aspects of learning and teaching, is structured to your needs, helping you address key priorities at institutional, faculty, departmental or programme level.

Find out how we can work in partnership with you to promote teaching excellence in your institution and deliver effective change.

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Why us?

We are ideally placed to help enhance student success in your institution.

Here’s why:

  • We are HE sector specialists with more than ten years of sector experience and evidence-based practice
  • We are uniquely and singularly focused on teaching in HE
  • We pride ourselves on collaborating effectively across the whole sector - listening to specific needs and providing practical solutions
  • We are a not-for-profit organisation reinvesting in and benefiting the sector
  • We have global reach, delivering consultancy and training worldwide
  • We have an experienced team of in-house specialists and access to an extensive network of highly skilled Associates and worldwide partners
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Best practice is best shared

Our frameWORKS series – consisting of six established best practice frameworks - addresses key learning and teaching priorities in HE. The frameworks play a central role within our consultancy services.

  • All frameworks align to the UKPSF
  • Created in response to, and in collaboration with the sector
  • Drawing on scholarly research and practice and the experience of practitioners across the sector
  • Clear synergies with the increasing focus on teaching quality
01Transforming assessment in higher education
02Embedding employability in higher education
03Student access, retention, attainment and progression in higher education
04Student engagement through partnership
05Internationalisation in higher education
06Flexible learning in higher education
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Start with a clear view

The HEA's frameWORKS series provides an initial opportunity to engage with the frameWORKS series through a range of tailored audits. A completed audit is a powerful tool. It will provide a clear view of your learning and teaching strengths, highlighting where you currently achieve best practice, along with a set of focused recommendations.

A completed audit is a powerful tool and provides:

  • A benchmark of current performance at institution, faculty, department, programme and/or individual level
  • A precise picture of your learning and teaching strengths, highlighting where you currently achieve best practice
  • Identification of areas that need improvement along with a set of focused recommendations
  • Evidence to build a case for excellence in learning and teaching
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Student Surveys

We support you in collecting, understanding and using the feedback from your students. The Higher Education Academy runs three national student surveys that provide essential course level feedback, informing institution-wide priorities to enhance teaching quality and the overall student experience.


UK Engagement Survey

UKES is the only undergraduate survey in the UK to focus exclusively on student engagement, providing information to enhance learning and teaching.


Postgraduate Taught Experience Survey

PTES captures feedback about learning, teaching and other aspects of courses, informing enhancements to Postgraduate experience.


Postgraduate Research Experience Survey 

PRES captures postgraduate research student feedback on learning experience, supervision, and research environment, informing enhancements.

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Professional training and development

With a decade of experience in designing and delivering bespoke training and development programmes in a range of formats across the world, the HEA are the right provider to meet your requirements. Our programmes fit into a Professional Learning Curve (PLC).:

The professional learning curve has been created to include 8 different levels of engagement for each step of your academic career. We know that professional development is not a linear process and the PLC allows you to assess and engage with the HEA where you feel most comfortable. The eight levels are:

  • New to Teaching in HE
  • Growing your skills in HE L&T
  • New to Programme Leadership
  • Striving for Teaching Excellence
  • Leading Departments, Schools and Centres
  • Aspiring and New Deans
  • Aspiring and New Pro-Vice Chancellors
  • Aspiring and New Vice Chancellors
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Our Work 

“The support from the HEA has been crucial to the success of the project. Meetings provided a clear framework for our activities and prompted steps that we may otherwise have missed. Discussions with our HEA consultant have been invaluable for encouraging reflection at key stages and have ensured momentum.”

Dr Christine Rogers Reader in Psychology and Faculty Lead for Employability, Faculty of Medical and Human Sciences, University of Manchester

“The main benefit was the rigour to the training session that the HEA consultant provided. This made participants feel more confident. The HEA consultant was excellent - she facilitated the session extremely well, dealing with queries and questions effectively and utilising her extensive knowledge of the process”

Dr. Kerry DobbinsProfessional Development Adviser University of Leicester

“The HEA has played an important role in working with us. The framework has really been fundamental to our approach. Firstly it gives us a way of addressing a very complex area. Secondly it's a way of assessing how far the university is along the path.”

Dr Chris BeaumontSenior Lecturer in Learning and Teaching Development, Edge Hill University

“The framework was useful in helping to think about the steps that we would need to take to progress our project and a greater understanding of the context within which we were operating."

Siobhan Bennett Employability Manager University of Warwick