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The insight from student surveys, metrics and other research enables us to get closer to the student experience and understand their needs. Doing so provides a valuable opportunity to evaluate the student experience, our assumptions, and our provision, as well as helping to engage staff. However, the real value of surveys, metrics and research findings depend upon the extent to which they are used to shine a light on issues affecting the sector, inform decisions, and drive enhancement at the institutional and sector-wide levels.
Within a highly competitive, student-driven sector, institutions face the challenge of enhancing excellence within teaching, supporting student engagement and measuring student satisfaction. HEA Surveys Conferences provide an opportunity to discuss and debate the potential of insight from surveys, metrics, qualitative research and wider methods of capturing the student voice for driving excellence and enhancement within higher education. The conferences also facilitate a forum in which to move the debate on to the specific issues that are being tackled, and discuss how surveys are helping to solve them.
Each HEA Surveys conference showcases how surveys are making a difference, and facilitates the sharing of innovative practice between professionals across the sector, both in measuring but also addressing the key issues affecting the student experience.
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Sessions will include:
Who should attend?
The conference is for anyone with an interest in the best ways to understand the student experience through metrics, insight and other research. It should be of interest to higher education practitioners, academics, customer insight professionals, survey specialists, policy-makers and anybody with an interest in surveys and metrics in higher education. The conferences provide an opportunity for networking and help to foster discussions which will be beneficial across the higher education sector.
Cloth Hall Court